Privacy Policy
Last Updated: July 2026
At iburd, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from us.
1. Information We Collect
We may collect information such as:
- Your name
- Business name
- Billing and delivery address
- Email address
- Telephone number
- Payment information
- Order details
- Information you provide when contacting us
- Website usage and technical information
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Process payments
- Arrange delivery
- Communicate with you about your orders
- Respond to enquiries
- Provide customer support
- Manage returns and refunds
- Improve our website and services
- Prevent fraud and protect our business
- Comply with legal and regulatory obligations
Where you have given appropriate consent, we may also use your information to send marketing communications.
3. Payment Information
Payments may be processed securely through third-party payment providers.
IBURD does not normally store complete payment card details on its own systems. Payment information is handled by the relevant payment provider in accordance with its own privacy and security policies.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyse website traffic, and provide a better user experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Sharing Your Information
We may share necessary information with trusted third-party service providers, including:
- Payment processors
- Delivery and courier companies
- Website and hosting providers
- IT and security service providers
- Professional advisers
- Government or regulatory authorities where legally required
We do not sell your personal information to third parties.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, tax, and regulatory requirements.
8. Your Rights
Depending on applicable UK data protection law, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Object to certain processing
- Request restriction of processing
- Withdraw consent where processing is based on consent
To exercise your rights, please contact us.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Email: info@iburd.co.uk
Phone: +44 7412 022245
