July 22, 2026
Frequently Asked Questions
Have questions about iburd, our wholesale products, ordering process, delivery, or returns? Find answers to some of the most frequently asked questions below. If you can't find the information you're looking for, feel free to contact our team and we'll be happy to assist you.
-
01. What is iburd?Iburd is a UK-based wholesale store supplying products to retailers, resellers, online sellers, and businesses.
-
02. Who can purchase from iburd?Our products are available to businesses, retailers, resellers, independent shops, and online sellers. Some products may have minimum order quantities or specific wholesale requirements.
-
03. Do you have a minimum order quantity?Minimum order quantities may vary depending on the product. Please check the individual product listing or contact us for further information.
-
04. How can I place a wholesale order?You can browse our products online and place your order through our website. If you have a large or specific wholesale requirement, please contact our team directly.
-
05. Do you deliver across the UK?Yes, we offer delivery options across the UK. Delivery availability, costs, and estimated delivery times may vary depending on the size and destination of your order.
-
06. How long does delivery take?Orders are normally processed within the timeframe stated on the website. Delivery times may vary depending on the product, order size, and delivery location.
-
07. Can I track my order?Where tracking is available, tracking information will be provided once your order has been dispatched.
-
08. What payment methods do you accept?We accept the payment methods displayed at checkout. Payment must be received and successfully processed before an order is dispatched, unless alternative payment terms have been agreed with iburd in writing.
-
09. Can I return an item?Returns may be accepted in accordance with our Return & Refund Policy. Please review the policy before placing your order.
-
10. What if I receive a damaged or incorrect item?Please contact us as soon as possible after receiving your order. We may request photographs or other information to assess the issue and arrange an appropriate resolution.
-
11. How can I contact iburd?You can contact us by email at info@iburd.co.uk or by phone at +44 7412 022245. Our office location is London, United Kingdom.
